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Shipping / Tracking

We deliver to the UK and Channel Islands.

UK MAINLAND AND NORTHERN IRELAND DELIVERY £3.99

  • Delivery within 2 working days.
  • If an online order has been placed for multiple items, you may receive separate deliveries.
  • Unfortunately we are currently not able to offer weekend or bank holiday deliveries.

CHANNEL ISLANDS DELIVERY £15.00

  • Orders should arrive within 2-4 working days.

If you would like to speak with us about your delivery, please contact Customer Relations on 0844 264 0199 (Mon-Fri 9am-5.30pm, Sat-Sun 10am-6pm). You can also write to us at info@ninewest.co.uk

FAQ’S

How will my parcel be delivered?

  • UK mainland and Northern Ireland deliveries are sent via Parcelforce www.parcelforce.co.uk. Channel Island deliveries are sent via DPD - www.dpd.co.uk.
  • When a parcel is delivered you will be asked to sign for it as proof of receipt.
  • If you are not there, a card will be dropped through your door stating how to get your parcel.

What if I want to return an item?

Does Nine West ship to multiple addresses?

  • Unfortunately we are not able to offer this option. Each order can only be despatched to the delivery address you selected when you ordered the goods.